Re-install time

I too have been thinking about backup's recently.

I've never managed to put much thought into Reflex - and any time my system has ever "failed" it's been on account of some form of more fatal error that I've attributed to having a PC running 24/7 for many years in an environment that's not exactly dust free. (The only real issues I've had are that I've had a PSU fail, and a Motherboard fail for no good reason - which isn't bad for the years it's been running).

Given Cortex controls all critical lighting & heating etc in the house, my wife has an extremely low tolerance for outages and so I really need to get some form of backup in place that would allow me to fail-over without any meaningful down time.

I already take regular scheduled backups of the Cortex DB - but my fear is of a fatal failure that wouldn't allow me to get into Cortex to go through the motions of removing the licence key to then move it to a new install - as good as Karam and Viv are at replying to emails, this would inevitably take a degree of time to sort the licence out and give me a headache in the wife Department. Plus, any new machine that I sort out as a back-up cortex machine will now be a Windows 10 machine - and so I need to do some testing first.


So my plan is to have a setup where;

1) My current PC running Windows 7 will remain the "Primary" Cortex Machine running 24/7.
2) I'll build a new Windows 10 PC that will serve as a Secondary Cortex Machine which I'll only run once a month (or when I make significant change to the setup of the Primary machine to want to back this up).

I'll arrange some form of scheduling whereby the Cortex DB files are then automatically copied over to the secondary box each month so that in theory, if the Primary box fails, I can simply plug the Idranet interface USB cable into the secondary box and fire it up. All should then "just run" and allow me to then resolve the issues without real outage.


With this, do I need a second Cortex Licence?

With regard to the licence, in order to get the minimal downtime you are seeking, almost certainly yes.

The clock for the 30-day trial period starts on installation, so would almost certainly have expired. The licence is node locked so does not "just work" on a different machine and your primary would have to be alive enough to run Cortex to transfer the licence. Sometimes the transfer process can go awry if you do anything different - e.g. install as default admin and then run as a specific user. I suspect also if you use a different company name. From experience, this is not a time when you will want any additional stress!

I have a second Cortex running live in a VM on a mac mini, and while not perfect, it has saved my bacon whilst I have been suffering strange reliability issues with the primary. Even without those issues, it is extremely useful to have a secondary in case you need to do some maintenance on the primary. And finally, it is a good idea to regularly run the secondary to make sure that it has no issues - the last time you want to find this out is when the primary has gone wonky .

I believe a discount on a 2nd licence may be available.

Sorry about the late in the day response from myself, but yes a 'backup' licence would be required and is discounted to 1/3 the price of the primary (and also for whatever options you may presently have).

As Gumby suggests, if you do have to swap to a new machine in an emergency then a first time install on that PC will allow you to run your system for 30 days. You should install Cortex on the new PC using the same serial number and install key (not to be confused with licence key) as were on the existing PC. However you can also contact us for an extension to a trial licence if needs be, or to resolve any licensing related problems in general. Obviously that would entail a time delay so having some basic Reflexes programmed in (e.g for lighting) is a good first step and having a spare PC platform even better.